VENZA Help

How can we help you today?

Help Desk Hours Monday – Friday 9am – 5pm (EST)

FAQ's

Browse common questions and find in-depth answers with links to additional support.

Knowledge Base

Tap into a library of relevant how-to articles that will aid you in training staff and managing your VENZA eLearning portal.

Submit a Ticket

Submit a help desk ticket to receive assistance from the Customer Success Team.

Live Training Opportunities

From platform training to mass user certification, the Customer Success Team offers live sessions to guide you and address your questions.

Live VENZA Peak Demo

Sign up here to join the Customer Success Team on a 30-minute live screen sharing session and learn about the administrative functions available to eLearning Managers and discover how to navigate the VENZA Peak eLearning platform or your private LMS as efficiently and effectively as possible.

Proctored Training

Live classroom eLearning may just be the solution you were looking for. Register your team over here for this 15-minute live training that introduces the basics of information security, phishing and social engineering. Certify your entire team for their PCI DSS training efficiently with our live webinar.

Get a head start on your VENZA training

Discover our top ranked and most recent articles

Get a head start on your VENZA training

Discover our top ranked and most recent articles

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Meet the team

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Macarena Carballo

Director of Customer Success

Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships. — Stephen R. Covey

 

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Dominique Williams

Customer Success Manager

I didn’t come this far to only come this far, so we’ve still got further to go. — Tom Brady

 

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Olga Brunnerova

Customer Success Lead

If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them ― Henry David Thoreau

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Kevin Glubke

Customer Success Coach

Go as far as you can see; when you get there, you’ll be able to see farther.

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Leann Browitt

Customer Success Coach

There are no secrets to success. It is the result of preparation, hard work, and learning from failure. – Colin Powell

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Laura-Jane Hatcher

Customer Success Associate

People will forget what you said, people will forget what you did, but people will never forget how you made them feel. — Maya Angelou

 

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Nathalie Jara

Customer Success Associate

“When you change the way you look at things, the things you look at change.” – Abraham Hicks  

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John-Michael Salyer

Customer Success Associate

“The unexamined life is not worth living” – Socrates