VENZA Help

How to play the Proctored Training Video

How to play the Proctored Training Video / Infosec Overview 15-Minute Video Our 15-minute InfoSec course allows you to train your staff efficiently and effectively, educating them on all PCI and PII essentials. In this overview course, your team will learn how to recognize suspicious emails, protect sensitive information of your guests and employees, and…

VENZA Quarterly Webinars

Venza Quarterly Webinars The Hospitality Webinar Series brings together leading industry experts to discuss important topics alongside presentations by the VENZA/CyberTek team. Be sure to register ahead of time and stop by for 30 minutes of informative conversation!  Register Here Please feel free to reach out to your VENZA Customer Success Coach for more details and to…

How to Access ePosters

How to Access ePosters VENZA has a plethora of ePosters available. Displaying these promotes mindfulness around Informational Security topics and the ever-changing Cyber Security threats and increases participation in our program. We have prepared a selection of cybersecurity-related and job-role-specific posters for you to choose from. We update the library regularly to provide you with…

Phishing Campaign False Positives 

Phishing Campaign False Positives  What’s a false positive?  A false positive occurs when a system reports an event, such as a target clicking on a phishing email, when in reality the target never clicked. This happens on all types of phishing simulation systems and is not limited to any particular vendor or tool. Furthermore, it…

Certifying Group Training Attendees

Certifying Group Training Attendees If you conducted a group training session or classroom-style training at your location, you would need to certify your employees for the training to ensure accurate tracking of training completion.  We explained how to conduct such training in our How to Conduct a Group Training article. Below, you can learn how…

Venza Proctored Training

Venza Proctored Training As of July 2024, our Proctored Training has certified 55 000 staff members worldwide. https://help.venzagroup.com/wp-content/uploads/2022/05/Proctored-Training.mp4 In October 2021, VENZA’s Customer Success Team piloted a novel training method that certifies many team members simultaneously. These 15-minute sessions are vital in accelerating training completion, as VENZA hosts the webinar and provides certification afterwards. It…

Editing Current Users

Editing Current Users in VENZA Peak You can easily edit the profile of your employee in the VENZA Peak eLearning platform. You can change their First Name or Last Name, their email address as well as their login. Or even reset their password!  https://help.venzagroup.com/wp-content/uploads/2021/12/Venza-Peak-Guide-Search-and-Edit.mp4How to edit an employee’s profile: Navigate to Manager Dashboard Select User Manager Select Show All…

How to Assign Courses and Learning Paths

How to Assign Courses and Learning Paths VENZA Peak If your organization is using VENZA PEAK, please reach out to your Customer Success Coach (or reach out to us through our Live Chat) if you need to adjust the training assigned to your employees. Your coach can help you with, for instance: Adjusting training required for an employee…

Training with VENZA

Training Your Employees With Venza This article will provide you with an overview of the training modules that are available. Do not hesitate to reach out to your Customer Success Representative or our Sales Team should you have questions or if you would like details on new products and services available. Information Security Training with…

Generate the Phishing Simulation Report

How to Generate the Phishing Report This article will provide you with information on how to run and read the Phishing Report, so you can quickly assess how your teams are doing; who is vigilant when it comes to nefarious email and who might need a bit more education on the topic of phishing, ransomware…